1. We offer product replacements if there is an issue with size.
2. In case of size issues, the customer can raise a replacement request directly Sending mail to us at Support@canjuice.in within 10 days of receiving the product.
3. The product which is being returned needs to be intact with no damage to the product or the box packaging of the same.
4. All accessories, freebies also must be returned in their original condition.
5. Only size replacements will be possible. We do not allow color or style replacements.
6. The stock for the desired size will be blocked only after the original product is picked up from the customer's location. In the meanwhile, if the desired product runs out of stock, Canjuice will process a full refund for the product amount paid while placing the order.
7. For manufacturing defects, the same product will be reshipped after the originally ordered product is picked up from the customer’s location.
8. If coupon codes are used and the amount is to be refunded, the coupon code value will not be refunded or the code will not be reinstated.
9. All orders that are approved for replacement will be picked up from the original address provided at the time of Delivery. No change of address can be accommodated during the pick-up of products.
10. There will be no return or replacement given for any discounted merchandise
11. All refunds are processed back to the customer's original mode of payment. For Cash on Delivery orders, the refund will be made once the customer provides their bank details.
12. Please note refunds will be processed only after the product is received at our warehouse & all quality checks are completed & found satisfactory.
13. For every mode of payment, it will take 10-12 working days to process the refund. The refund process will start once we receive the product in our warehouse.
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